NISTHA CLUB

Estimated Delivery Timelines

• Local (Cachar District): Within 1-2 days
• Nearby Districts in Assam: 2-5 days
• Other Parts of Assam: 3-7 days
• Other States in India: 7-15 days for special programs
• Emergency Aid Delivery: 24-48 hours (where feasible)

Surendra-Charu Foundation delivers a variety of aid materials to support our mission of empowering vulnerable communities. These include:

Educational Materials

• Books, notebooks, and stationery kits (pens, pencils, erasers, etc.)
• Digital learning resources (e.g., tablets or laptops in select cases)
• Career guidance and scholarship information materials

Nutritional and Health Support

• Nutritional supplements to combat malnutrition
• Hygiene kits (soap, sanitizer, menstrual hygiene products, etc.)
• Essential medicines and first-aid supplies

Women Empowerment and Social Welfare

• Vocational training materials (e.g., sewing kits, craft supplies)
• Disaster relief kits (blankets, food supplies, clothing)
• Resources for Below Poverty Line (BPL) communities

Environmental and Safe Drinking Water

• Tree saplings and seeds for plantation drives
• Water purification kits and filters
• Environmental awareness materials

We use a variety of methods to ensure aid reaches beneficiaries efficiently:

• Foundation Vehicles: Used for local deliveries within Cachar District.
• Local Transport Partners: Collaborations with local agencies for deliveries to nearby districts.
• Bulk Transport: Trucks for large-scale distributions, such as disaster relief efforts.
• Two-Wheeler Delivery: Motorcycles for urgent or small-scale deliveries in remote areas.
• Community Camps: Direct distribution at organized camps for multiple beneficiaries.

In addition to individual deliveries, we organize community camps to distribute aid materials efficiently to multiple beneficiaries.

Types of Camps

• Education Camps: Distribution of school supplies before academic sessions.
• Health Camps: Health checkups and distribution of medicines and hygiene kits.
• Disaster Relief Camps: Immediate aid distribution post-natural disasters.
• Environmental Camps: Distribution of saplings and water purification resources.
• Welfare Camps: Support for BPL families and women empowerment initiatives.

If you encounter issues with the delivery of aid materials (e.g., non-delivery, damaged items, or incorrect items), please contact us within 7 days of the expected delivery date with the following details:

• Beneficiary name and contact information
• Description of the issue
• Details of the distribution camp or delivery method (if applicable)

Our team will investigate the issue and take appropriate action, which may include rescheduling delivery or replacing materials, subject to availability.

Surendra-Charu Foundation reserves the right to update this Shipping Policy from time to time to reflect changes in our operations, logistical capabilities, or community needs. Updates will be posted on this page, and the "Last Updated" date will be revised.